Clutch recently surveyed small businesses and found that nearly 59% of SMB’s who do not have office space do not plan to make any future investments. Instead, they chose remote work for their employees as the least costly option available.
With the recent boom in remote working, technology has become an essential component for business success. But what about managing the cumbersome task of onsite IT set-up and maintenance works? With 71% of employees now working from home, the need for trusted IT support has become increasingly important. Also, this demand will only grow bigger as time goes on due to its benefits, such as less commute time and cost savings. And, as the demand grows, so does the need for an IT monitoring and maintenance expert.
Well, the good news is that you can now easily manage all the IT monitoring and maintenance works by partnering with a Remote Monitoring Managed Services Provider.
Remote Monitoring- What Is It? How does it help businesses?
Remote Monitoring and Management(RMM) solutions can offer your IT teams the capability to keep track of your technology needs from wherever they are. With remote monitoring solutions, you can diagnose issues before they escalate, mitigate solutions and resolve them. As a result, your IT team will gain the ability to stay on top of incidents from afar and avoid operational headaches that arise due to unforeseen infrastructure outages.
Remote Monitoring Solutions- Benefits You Gain
Let us now take a look at some of the benefits remote monitoring solutions can offer your organization:
Proactive Maintenance
You strive to keep your business running smoothly but often do not know when it is time for a system upgrade. Well, You’re not alone!
It is estimated that around 70% of organizations lack the expertise to detect when an equipment asset needs an upgrade or maintenance. Remote monitoring solutions are an excellent way to solve this dilemma. Your RMM provider will help you with push notifications and system alerts to remind you of maintenance works and upgrades to be done. They do this by keeping an eye on your infrastructure and detecting issues before it even happens.
Reduced Downtime
Did you know that the cost of unplanned downtimes can be ten times more than a planned shutdown? Depending on the severity, even a brief downtime instance can incur significant financial losses. This is exactly why zero unplanned downtime is the top priority of over 72% of organizations in Tempe and beyond. It not only affects your company’s revenue but also makes you lose the customer trust you had garnered over the years. RMM solutions with their inherent proactivity can help reduce the downtime episodes and ensure that your priority business processes remain untouched. A decrease in downtime will also increase overall business productivity.
Enhanced Security
Security is one of the most vital prerequisites for any business. Unfortunately, cybercriminals can take over your sensitive information if your data isn’t safe and secure. Additionally, some cyberattacks can be so severe that they are nearly impossible to detect right away. But, with smart RMM solutions, you can keep your business better protected against these cyber threats. These systems feature a round-the-clock monitoring function that detects, analyzes, prioritizes, and deals with threats as and when needed.
Advanced Technology
It’s no secret that technology keeps on evolving at a fast pace. Your business will also have to keep upgrading to keep up with these technological advancements. This is where an RMM provider can help you. They will keep you informed about the latest tech upgrades and help you implement them. Additionally, your RMM provider will recommend the latest products, apps, hardware/software updates, as well as security updates and installations to enhance your business operations.
Performance Evaluations
To maintain an efficient IT environment in your organization, your RMM provider will offer you monitoring tools that can be used to gather information from your systems and applications. Detailed reports can be generated to evaluate how well your system is running, thus ensuring a healthy performance. It will also help in ensuring business security and identifying long-term trends. In addition, monitoring these metrics helps you make more informed decisions about what IT investments will provide the best returns for your company.
Reduced Expenses
Remote IT support is a more cost-efficient alternative for small businesses with minimal budgets. The RMM provider takes care of all the maintenance and management of your IT infrastructure, so you won’t have to hire, train, and pay employees to do it. Thus, in case of any security breaches that must be addressed immediately, you can resolve issues without incurring travel or emergency call-out fees.
Grow Your Business With CMIT’s Remote Monitoring Support
Believe it or not, your business has a lot to gain from CMIT’s remote monitoring support services. The sheer number of facets and customizations we offer will give you the freedom to choose what is best suited for your needs. Depending on your SMB’s specific goals, there are few common services that we offer remotely:
- Cloud support– Expert solutions to protect your business from cyber-attacks.
- Installation support- Professional assistance to install or set up printers, operating systems, computer equipment, server migration, and more.
- Product support- Get product information and help to deal with product malfunctions or any related issues.
- Managed services support– Outsource your IT services to enhance business operations and reduce costs.
Working with a remote management support service like CMIT, Tempe has many benefits for your business. From decreasing downtime to increasing efficiency and enhancing security, you’re sure to see an increase in your ROI overall! So, why miss the chance to bring an amazing transformation in the way your business operates? Just get in touch with us to discuss the endless possibilities of RMM for your business.
