First of all, Downtime is the term given to periods when a system is unavailable. Downtime or outage duration signals to the time when a system fails to provide or perform its primary function. One of the biggest challenges while running a company is how to minimize downtime? Downtime should not be trodden lightly. Some companies suffer massive losses of about an average of $40,000 with each hour of downtime. It must be clear why a company must avoid downtime.
Here is how a Managed Service Provider provides you the rest Resources available to avoid Downtime:
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Break Fix or Managed Service Provider
A lot of small businesses live under the belief that they will not come across as many technological breaks to hire a managed service provider. Some businesses don’t have the funding to pay a managed service provider, so such companies rely on the break-fix. The break-fix model means when a specific technology fails or crashes- the company calls in a consultant to fix it. The consultant gets paid each time for his/her service. Break-fix is understandably a temporary fix. These occurrences can get frequent, and it may turn out that you have been paying more in the break/fix model as compared to one fixed price for the managed service provider.
With the MSP, the company gets the 24- hour monitoring, meaning the MSP usually discovers and fixes the problem even before it can affect your business. They are also in charge of keeping backups, patches, and security and all up to date, which decreases the chances of an IT outage, revenue losses, and a substantial slow-down in the productivity of your business.
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BACKUP
The ability to retrieve your data after a natural disaster, a security breach, or a human error is a blessing. Backup is one of the keep components of minimizing downtime. Backup is essential to retrieve your data after any of the disastrous events for your company to avoid facing major downtime or loss of customers, or completely going out of business. Data protection is necessary for everyone these days. It is not restricted to business now. An MSP can help you choose the best backup plan for your data.
Facts!
When your company experiences downtime, it not only hurts you financially but you also lose credibility and trust from your clients. Finances can be restored but trust sometimes takes a lot longer to win back. Here are some eye openings statistics about downtime for a business.
- 75% of downtime instances are the result of human error.
- Downtime costs revenue loss of $26 Billion to North American Businesses annually.
- 80% of all companies that experience a business interruption or Downtime for more than five days, without any recovery plan, go out of business.
- The advantage of hiring a managed service provider is its 24/7 monitoring system. Many times, an MSP can spot and fix a problem before it even comes to your system. Networks outages can occur anywhere from your email servers to the CRM system or any other application that your business needs to function. So, it is always beneficial to have someone out there keep an eye on your network.
