If your network or hard drive has ever failed, you are familiar with the feeling of helplessness that may result. Without a mechanism to fix computer-related issues, whether it’s one machine or a whole infrastructure on the cloud, no firm can today fulfill its objective. It is shocking how few firms take any action to secure their network against interruptions, especially with so much at stake (one stat found that more than 90 percent of small and mid-sized businesses are unprepared in this manner). It’s just not feasible for many small-to-mid-sized enterprises (SMBs) to have a full-time resource to handle these technologies. This is why managed IT services have become so popular among SMBs since they address many of the technical problems small businesses have daily.
There are many problems that SMBs face, but the following five are some of the most prevalent.
How Managed IT Services Can Help a Small IT Department and Common SMB Pain Points
1. Small IT Department
You must limit the size of your IT crew to a smaller business. The problem, though, is that your team could get swamped with demands from clients and coworkers. Delays in communication can affect both customer satisfaction and worker productivity.
A small IT staff also affects how quickly your business can respond to crises like network outages or data breaches, which can harm your SMB’s earnings and reputation. How can this SMB pain point be resolved? Request help. Your team’s effort is reduced by using external support services, including our IT helpdesk and desktop assistance. Your IT crew can concentrate on more important activities like upgrading your network, monitoring your servers, and fending off outside assaults rather than answering dozens of support tickets every day.
2. Data loss
Data loss is an increasing technological headache for SMBs. Businesses currently really pay $4,500 per minute for a downtime caused by data losses, which is unsustainable. The issue is that many businesses don’t have one, therefore your IT staff must create and manage a business continuity plan.
Consider collaborating with a managed IT provider like CMIT. if you don’t have a business continuity strategy. Our business continuity services guarantee that data backups take place every 15 minutes in addition to ensuring compliance with federal laws and governmental requirements. In this manner, your business will be able to quickly resume operations after an accident or calamity.
3. Turnover in the IT Department
Because of the increased demand for IT specialists, many SMBs have a high turnover rate. Due to the SMB IT pain point, you must hire more frequently, which results in greater onboarding costs. The workload in SMB IT departments also increases around the time of recruiting, which can worsen turnover issues and cause service bottlenecks. Managed IT is the solution to this SMB pain point for many small-to-mid sized organizations. You may concentrate your efforts on achieving your company’s main objectives, such as growing your market, building a new facility, or improving customer service, by outsourcing your IT services. With our managed IT services, we can help you get the most out of your money while maintaining the caliber of your IT services.
4. BYOD
More workers now use their gadgets and work from home. In the aftermath of COVID-19, the bring-your-own-device (BYOD) movement has gathered momentum and is here to stay. However, there is a possibility that staff employees are using unprotected cell phones to access private corporate information, which might leave your organization open to a data breach. Monitoring and maintaining mobile devices is a full-time duty in a specialized field for many IT departments. Another justification for SMBs turning to outsiders for mobile device management is this.
For instance, our mobile device management solution gives you the choice of having either our team or your team oversee the ongoing monitoring and administration of your devices using an intuitive cloud interface that makes it simple for your IT staff.
5. Accessibility
Your files must be accessible whenever and wherever you need them since more workers are working from home and on the go. However, creating, developing, and releasing a cloud computing solution requires a sizable time and resource commitment from your IT department, which can result in burnout and employee turnover as well as a weak and insecure solution. Using a cloud computing service from a dependable outside source is the go-to answer for this SMB trouble issue.
CMIT’s cloud computing solutions, for instance, adapt to your requirements to save maintenance and hardware expenses for your business while streamlining your reporting and management tools. Additionally, your staff gets help 365 days a year, around the clock.
CMIT can Help You With Your SMB Technology Pain Points.
For more than 20 years, CMIT’s award-winning business has helped SMBs with their IT pain points. You can rely on our team to increase the productivity of your business, cut down on IT expenses, and improve internal processes thanks to our managed IT services, customized solutions, and proactive approach to IT maintenance.
Contact us right away to learn more about our managed IT solutions.
