Small IT departments can use managed services agreements to receive appropriate technical expertise. These agreements provide instant access to certified IT experts and allow the companies to customize them.
Managed Services Partners provide services across all industries, ranging from healthcare to government, education to retail and more. MSPs work on improving customer experiences, maintaining application performance and providing a secure data center infrastructure in emerging companies by helping them transition to cloud computing or improving their current data center infrastructure.
If you delegate your development and maintenance to a managed service provider, time won’t be the only benefit you see. You’ll get expertise, scalability, and high-quality IT all from one company – and at a lower cost.
Here’s why you should choose managed services.
Speed of Managed Services
Automated managed services can speed up the deployment of new technologies in a company’s IT environment. As it is not necessary to train engineers for a new technology deployment, there is less obstruction and the engineering team can deploy the technology quickly.
Division of Labor: Perhaps the largest productivity boost to the IT department is because of a clear division of labor. In a managed services agreement, our team will take on any and all responsibilities as dictated by the client. Sometimes that is just monitoring and sometimes it can be much more involved. The point is that those tasks are no longer the responsibility of the in-house team. Instead, the team can turn their attention to other, more important tasks. This dynamic is further evidenced in our monitoring and maintenance procedures.
One of the biggest challenges for IT departments is the lack of 24 hour coverage. You need to staff an administrator to be in the office around the clock, but with small teams being the norm, that becomes difficult.
Maintaining your IT infrastructure can be difficult and time-consuming for your staff. Anything from server maintenance to upgrades, installing software, and removing malware can take a long time, prompting other projects to suffer. Managed services offer an efficient way of addressing these problems by handing off the alert to their engineering team and sending in a new team to address the issue. All while the original IT team can continue working on other needs so that projects don’t stall.
The key to success with Managed Services
Between IT tasks and other projects, your team can quickly be pulled in many directions; this is where managed services come in to help. Your IT environment will stay afloat as you iterate on other projects. When things run smoothly for the department, everyone becomes more productive.
