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Managed IT Services for Professional Services

Secure IT services for every business

Custom IT Solutions for Professional Services

If you are a worker with high value skills, you need a professional IT infrastructure that enables you to serve your clients and keep your results and revenues growing. It’s not uncommon for high-powered professionals to neglect their IT needs because they are busy serving their clients. But when you need help, don’t you want someone that takes customer service seriously as you do? Someone that knows IT as well as you know your own domain?

Keep your staff and clients happy

  • Protecting your network with strong perimeter defences
  • Repel viruses, malware, and phishing attacks while encrypting sensitive email and client data
  • Protecting your business from human error with professional data backup and recovery
  • Transforming your IT technology to be as professional and flexible as you and your staff

Enjoy the 24/7/365 support, because we understand business never sleeps. Even if you do.

Here are some statistics which will help you understand why your business need Managed IT:

28%

of nonprofit organizations use cloud-based accounting or fundraising solutions

Revenue Loss by Company Size

70% firms go out of business within 2 years after a major data breach

  • Average time to detect a cyber attack is 206 days
  • Average cost of data breach $3.9 to $8.2M

Average workers waste 22 minutes a day dealing with IT related issues

The average employee who works 40 hours a week, 50 weeks of the year, experiences 91 hours of down time annually.

Source: Career Builder Harris Poll

Average workers waste 22 minutes a day dealing with IT related issues

Depending on the size of the business and the scale of its operations, it can cost businesses anywhere from $140,000 to $540,000 per hour.

Mange services delivered a cost reduction of 30-40% and an efficiency  boost of 50-60%

As per Dataconomy report, businesses implementing Managed IT Services cut in-house IT costs, improve service quality and boost productivity.

Our unique experience to respond to challenges of professional services

We’re experts at network bandwidth, voice communications (VoIP), wireless Internet support, cloud computing, cyber security, and good old fashioned technology refreshes. Whether you’ve ignored your IT needs for a few years or simply grown your business to the point where you need professional support, we can help.

We understand the challenges you face, such as the need to:

  • Work with virtual and geographically distributed team members and clients
  • Securely exchange intellectual property and large data files
  • Segment your network to separate guest access from staff access
  • Maintain a website presence that professionally represents your business

We are proud to support and ensure uptime of your systems, providing support for third party applications and will liaise with the vendor should any issue arise.

You can be assured that we will take the time to understand your specific needs and create a solution which will enhance your productivity and help you get your work done faster.

We know the technology tools that companies rely on every day. Let us manage your IT so you can manage your business.

A differentiated, end-to-end capability with industry experience

24/7 IT Support

  • Preventive IT support model keeps your systems up and running 24/7, so that you can focus on your business
  • Proactive monitoring helps solve the problems before it occurs
  • 24/7 Help desk support to help address issues in real time and keep your workforce productive

Data Backup & Recovery

  • Secured data backup and fast recovery in case of any data loss
  • Customizable, scheduled and automated backup
  • 256-bit encrypted onsite and offsite backup to meet data security compliance requirements

Network Security

  • Multi-layered network security, Firewall, VPN, Multi-Factor Authentication and network helps keep your IT network secured
  • Prevent accidental and malicious leaks, and fending off ransomware, spear-phishing, impersonation and other sophisticated attacks
  • Enhanced 24/7 continuous monitoring

Cloud Solutions

  • We offer a wide range of options for cloud business and comprehensive management of various platforms
  • Smooth cloud services  to host applications, provide data storage and enable collaboration
  • Our flexible managed solutions helps professional services to improve efficiency while reducing cost and risk

Ransomware Protection

  • CMIT single sign on privileged account access management and cybersecurity assessment helps protect your data from ransomware
  • Intelligent firewall and DNS filtering of your network
  • Antivirus, anti-malware, email security and secured file sharing

Networking Services

  • Our network experts optimize performance and bandwidth ensuring a responsive IT network
  • Regular scanning to proactively resolve security vulnerabilities
  • Up to date firewall with latest software update, security and performance patches

Procurement

  • 60+ partnerships with leading vendors enable better pricing due to volume discount
  • Extended support and warranty and  seamless integration with your technology infrastructure
  • Setup, installation, data migration and support for smooth transition

Multi-Location Support

  • CMIT provides you multi-location IT support 24/7 support so help is always available when you need it whether it is in-person or remote
  • On location 24/7/365 technical and infrastructure support over a email or call
  • Access to experienced IT professionals on demand at an optimized cost

Value add of Managed IT services for Professional Services

COST OPTIMIZATION

Fixed-fee managed services help reduce operational costs. A Managed Service Provider offers a monthly payment package. You’ll know ahead of time what you’ll be charged so you can plan for IT expenses rather than being surprised by unexpected ones.

Improved service & reduced risk

With managed IT services, your staff can now focus on maintaining and even increasing the quality of service that you provide. It can improve your client experience by measuring and enhancing client satisfaction and ensuring the continuity of performance.

Access to new technology

Managed IT arms you with robust IT security to shield your practice from ethics violations caused by inaptly protected client data. It helps your firm comply with IT security best practices & make sure that right security tools are being used to detect malware.

Access to skills

Outsourcing to managed services can help small law firms act “big” by giving them access to similar technology, and expertise that large ones benefit from. An IT managed cost structure, and economy of scale will provide your firm with a competitive advantage.

Scalability & Growth

As your technology needs evolve, you’ll need to scale your system either up or down to support them. It is much more efficient to start small and expand as needed. You can do that much more easily with managed IT services.

Improved Security & Compliance

Managed IT Services use Remote Monitoring & Management (RMM) that automatically and continually detects the performance of your technology and the security of your confidential digital information. This occurs behind the scenes and won’t disrupt your operations.

COST OPTIMIZATION

Fixed-fee managed services help reduce operational costs. A Managed Service Provider offers a monthly payment package. You’ll know ahead of time what you’ll be charged so you can plan for IT expenses rather than being surprised by unexpected ones.

Improved service & reduced risk

With managed IT services, your staff can now focus on maintaining and even increasing the quality of service that you provide. It can improve your client experience by measuring and enhancing client satisfaction and ensuring the continuity of performance.

Access to new technology

Managed IT arms you with robust IT security to shield your practice from ethics violations caused by inaptly protected client data. It helps your firm comply with IT security best practices & make sure that right security tools are being used to detect malware.

Access to skills

Outsourcing to managed services can help small law firms act “big” by giving them access to similar technology, and expertise that large ones benefit from. An IT managed cost structure, and economy of scale will provide your firm with a competitive advantage.

Scalability & Growth

As your technology needs evolve, you’ll need to scale your system either up or down to support them. It is much more efficient to start small and expand as needed. You can do that much more easily with managed IT services.

Improved Security & Compliance

Managed IT Services use Remote Monitoring & Management (RMM) that automatically and continually detects the performance of your technology and the security of your confidential digital information. This occurs behind the scenes and won’t disrupt your operations.

What Our Customers Say

“Streamlining IT operations for local Texas economic development corporation”

“Technology support allows Erie non-profit to serve the community”

“Partnering with IT provider helps Erie manufacturing company thrive in 21st century”

“National Research Laboratory fulfills its mission with reliable IT support”

Latest Technology Trends in Professional Services

The traditional professional services industry will likely be radically different in the next few years. Changing clients’ demands, employee expectations, rapid technology developments, and other external factors will change the nature of jobs and skills required in the future. Therefore, it is essential to be aware of technology trends that can help your business grow. Let’s discuss the professional services trends to watch out for.

AI & Machine Learning

  • Artificial intelligence enables business owners to implement autonomous systems which can improve a variety of customer-facing and internal operations
  • AI benefits include improved customer journeys, streamlined employee management processes, automated data syncing across software and much more

Automation

  • Automation helps companies manage most or all back-office and front-office activities
  • Automation systems are used to track operations and related costs, as well as the revenues they generate growth

Customer Intelligence

  • Analytics apps help draw meaningful and actionable conclusions from large swathes of data. This information can offer you deep, holistic insight and change the way you make business decisions
  • It helps leverage information from traditional and digital sources to help you better understand your customers and manage the customer lifecycle

Cloud Data Collaboration

  • Cloud collaboration helps with improved organization because documents are kept in a central, cloud-accessible location
  • It leads to higher levels of employee participation because all team members have an equal opportunity to provide input from wherever they are, at any time

Call us for a free assessment of how you can improve IT service quality, productivity and save cost

60+ Leading vendor partnerships to bring the best in class solutions

We partner with more leading technology companies to bring best in class solutions and services at a highly competitive cost

24/7 SUPPORT


BACKUP & DATA RECOVERY


CYBER SECURITY PROTECTION


IT HARDWARE


CLOUD SERVICES


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Remote support and technology infrastructure management solutions
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Cloud based backups,  BCDR appliances intelligent firewall and email security products
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Endpoint security for computers and network with cloud-based threat intelligence services
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Desktop, Laptop, Servers, Storage solutions, Driver software and  peripherals
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Cloud based productivity and collaboration with Office 365, Team, OneDrive, Power BI and Power Apps
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Remote connectivity for troubleshooting and support, and cloud-based collaboration and remote working
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SaaS based cloud and on-premise data backup and recovery and Business Continuity Planning
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Static and Behavioral AI  engine with Automated EDR for isolation, immunization and rollback of threats
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Laptop, Desktop, Tablet, Server, Display devices, Accessories, Data Center and phones
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Secured cloud-based collaboration and productivity apps powered by Google
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Professional Services Automation (PSA) for complete IT service delivery management
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Cloud based online file sharing, collaboration and document management platform
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Next-gen firewalls for perimeter security with signature, heuristics, sandboxing and Deep packet inspection
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Reinventive technology solutions, and hardware and software peripherals
null
Cloud computing services for building, testing and managing app and services with a scalable model
null
Unified remote monitoring and management software for maintenance and support
null
Network Attached Storage solutions, External Drives and Optical Drives
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Endpoint Detection and Response and Secured Gateway, SD-WAN security and Incident Response solutions
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IT & secure  networking hardware and software solutions
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On demand Cloud computing with scalable model on a pay as you go basis.

24/7 SUPPORT


null
Remote support and technology infrastructure management solutions
null
Remote connectivity for troubleshooting and support, and cloud-based collaboration and remote working
null
Professional Services Automation (PSA) for complete IT service delivery management
null
Unified remote monitoring and management software for maintenance and support

BACKUP & DATA RECOVERY


null
Cloud based backups,  BCDR appliances intelligent firewall and email security products
null
SaaS based cloud and on-premise data backup and recovery and Business Continuity Planning
null
Cloud based online file sharing, collaboration and document management platform
null
Network Attached Storage solutions, External Drives and Optical Drives

CYBER SECURITY PROTECTION


null
Endpoint security for computers and network with cloud-based threat intelligence services
null
Static and Behavioral AI  engine with Automated EDR for isolation, immunization and rollback of threats
null
Next-gen firewalls for perimeter security with signature, heuristics, sandboxing and Deep packet inspection
null
Endpoint Detection and Response and Secured Gateway, SD-WAN security and Incident Response solutions

IT HARDWARE


null
Desktop, Laptop, Servers, Storage solutions, Driver software and  peripherals
null
Laptop, Desktop, Tablet, Server, Display devices, Accessories, Data Center and phones
null
Reinventive technology solutions, and hardware and software peripherals
null
IT & secure  networking hardware and software solutions

CLOUD SERVICES


null
Cloud based productivity and collaboration with Office 365, Team, OneDrive, Power BI and Power Apps
null
Secured cloud-based collaboration and productivity apps powered by Google
null
Cloud computing services for building, testing and managing app and services with a scalable model
null
On demand Cloud computing with scalable model on a pay as you go basis.
Let’s talk about your IT needs and how we can help

Let’s talk about your IT needs and how we can help

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Custom IT solutions and services in your area

Jersey City
Manhattan, Carnegie Hall

Managed IT services in Jersey City in the following zipcodes

07029 07304 07307 07032
07305 07310 07002 07302
  07306 07030  

Managed IT services in Manhattan in the following zipcodes

10019 10023 10069 10104
10105 10106 10107 10153

RELIABLE SUPPORT + PROVEN VALUE

Get in touch today to learn more about what we can offer as Your Technology Team.