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About Us

Rochester IT Support Experts

Who we are.

CMIT Solutions provides proactive IT services and support for small to mid-size businesses in the Rochester NY area.  With CMIT’s Outsourced IT it’s like having your own IT department – we keep your computer network running, your data safe, and your staff happy.  Our services include end user help desk, 24×7 remote monitoring and support, data back-up and recovery, and proactive managed care for your entire network.

Cheryl Nelan is the Owner and President of CMIT Solutions of Monroe.  In early 2011, she was excited to bring this business to Rochester NY to help businesses leverage their technology to grow their business.  CMIT is different from most computer service providers in the area.  Cheryl brings business expertise with the strength of a top notch technical team.

Our local team of technicians is what really makes a difference for our clients. Their primary focus is always customer satisfaction – they are committed to not only delivering best in class service but also communicating with our clients so they understand their technology and how to best benefit from it.

We have the strength of over 160 locations nationwide and with our local ownership and care we can deliver top quality technical service and award-winning customer service.  Our personal relationships with our clients help us understand their businesses so we can identify solutions that help them be successful.  Now you can finally focus on your business while your own outsourced IT department keeps you running!

What we do.

CMIT Solutions operates on a managed services model that offers proactive outsourced IT services and management services at affordable, consistent monthly rates. Our subscription model allows small business owners to effectively budget and foresee IT expenses, saving them money and time in the long run. We provide a variety of different services that we can tailor to suit your businesses needs. We wrap outstanding technology with personalized service and the CMIT Promise. Ask us what the CMIT Promise means to your business.

CMIT Solutions of Monroe is a NYS Certified Woman-Owned Business (MWBE).

Our Team

At CMIT Solutions, we eat, sleep and breath technology.  Our eyes glisten when we see how a well managed technology fuels business growth.  We are passionate about our work, motivated to exceed our clients’ expectations, and willing to go the extra mile. Passion is a trait we look for in everyone in our team.

But our team has more than passion.  We have a purpose.  We serve our community by bringing the best information technology support to businesses and we empower the growth of those businesses.  We live here.  We work here. We are dedicated to building a thriving local business community.

We are also part of a larger organization which has a twenty year history of success in technology and business management. Our executive team funds market research, selects, tests, and vets the products and companies with whom we do business, and assures that we have additional support channels that other companies do not have, due to the size and strength of our network.  Our entire system collaborates to bring our collective client base the best technology support available today.

Cheryl Nelan
President and CEO

Steve Tylock
Solutions Architect

“Our line of work is dependent on IT and we can’t have any downtime. CMIT has helped us grow from three employees to 20, and they’ve helped us manage our growth and begin working with remote employees, keeping us all connected.”

Michael Mills, President | Broadwing Aviation

Let’s talk about your IT needs and how we can help

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CMIT Solutions of Monroe

Phone number (585) 672-9151
Address 2509 Browncroft Blvd Suite 210Rochester, NY 14625

Providing IT Services and Support for Rochester, NY
and surrounding areas of New York including:

14618 14607 14620 14625 14610 14445 14642 14627 14617 14622 14621 14604 14605 14609

RELIABLE SUPPORT + PROVEN VALUE

Get in touch today to learn more about what we can offer as Your Technology Team.