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About CMIT

Your Rochester IT Support Experts Backed by a North American Network

Who we are.

CMIT Solutions provides proactive IT services and support for small to mid-size businesses in the Rochester NY area.  With CMIT’s Outsourced IT it’s like having your own IT department – we keep your computer network running, your data safe, and your staff happy.  Our services include end user help desk, 24×7 remote monitoring and support, data back-up and recovery, and proactive managed care for your entire network.

Cheryl Nelan is the Owner and President of CMIT Solutions of Monroe.  In early 2011, she was excited to bring this business to Rochester NY to help businesses leverage their technology to grow their business.  CMIT is different from most computer service providers in the area.  Cheryl brings business expertise with the strength of a top notch technical team.

Our local team of technicians is what really makes a difference for our clients. Their primary focus is always customer satisfaction – they are committed to not only delivering best in class service but also communicating with our clients so they understand their technology and how to best benefit from it.

We have the strength of over 200 locations nationwide and with our local ownership and care we can deliver top quality technical service and award-winning customer service.  Our personal relationships with our clients help us understand their businesses so we can identify solutions that help them be successful.  Now you can finally focus on your business while your own outsourced IT department keeps you running!

What we do.

We care for and about our clients.  We have built a business around keeping other businesses running smoothly.  CMIT Solutions offers proactive outsourced IT services and management services at affordable, consistent monthly rates. Our subscription model allows small business owners to effectively budget and foresee IT expenses, saving them money and time in the long run. We provide a variety of different services that we can tailor to suit your business needs. We wrap outstanding technology with personalized service and the CMIT Promise. Ask us what the CMIT Promise means to your business.

CMIT Solutions of Monroe is a NYS Certified Woman-Owned Business (MWBE).

Our Team

At CMIT Solutions, we eat, sleep and breathe technology.  Our eyes glisten when we see how a well managed technology fuels business growth.  We are passionate about our work, motivated to exceed our clients’ expectations, and willing to go the extra mile. Passion is a trait we look for in everyone in our team.

Passion with a Purpose

But our team has more than passion.  We have a purpose.  We serve our community by bringing the best information technology support to businesses and we empower the growth of those businesses.  We live here.  We work here. We are dedicated to building a thriving local business community.

We are also part of a larger organization which has a twenty year history of success in technology and business management. Our executive team funds market research, selects, tests, and vets the products and companies with whom we do business, and assures that we have additional support channels that other companies do not have, due to the size and strength of our network.  Our entire system collaborates to bring our collective client base the best technology support available today.

Portrait of Cheryl Nelan in business attire with blue background

Cheryl Nelan
President and CEO

Rectangular shaped portrait photograph of Steve Tylock wearing striped shirt with gray background

Steve Tylock
Solutions Architect

“We were hesitant in the beginning because of our past experiences with IT providers, but Cheryl and her team have been wonderful. Their support, guidance and expertise allow us to focus on the business. We rely and trust them to monitor our IT systems and make updates when needed. The experience of partnering with CMIT Solutions of Monroe has been refreshing and worthwhile”

Gordon Proctor, CEO | Rochester Paint Center

Let’s talk about your IT needs and how we can help

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CMIT Solutions of Monroe

Phone number (585) 672-4114
Address 1832 Penfield Rd. Penfield, NY 14526

Providing IT Services and Support for Rochester, NY
and surrounding areas of New York including:

14618 14607 14620 14625 14610 14445 14642 14627 14617 14622 14621 14604 14605 14609


Contact us today to learn more about what CMIT offers as Your Technology Team.

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