About Us

CMIT Solutions provides proactive IT services and support for small to mid-size businesses in the Rochester NY area.  With CMIT’s Outsourced IT it’s like having your own IT department – we keep your computer network running, your data safe, and your staff happy.  Our services include end user help desk, 24×7 remote monitoring and support, data back-up and recovery, and proactive managed care for your entire network.

Cheryl Nelan is the Owner and President of CMIT Solutions of Monroe.  In early 2011, she was excited to bring this business to Rochester NY to help businesses leverage their technology to grow their business.  CMIT is different from most computer service providers in the area.  Cheryl brings business expertise with the strength of a top notch technical team.

Our local team of technicians is what really makes a difference for our clients. Their primary focus is always customer satisfaction – they are committed to not only delivering best in class service but also communicating with our clients so they understand their technology and how to best benefit from it.

We have the strength of over 160 locations nationwide and with our local ownership and care we can deliver top quality technical service and award-winning customer service.  Our personal relationships with our clients help us understand their businesses so we can identify solutions that help them be successful.  Now you can finally focus on your business while your own outsourced IT department keeps you running!

At CMIT Solutions, we eat, sleep and breath technology.  Our eyes glisten when we see how a well managed technology fuels business growth.  We are passionate about our work, motivated to exceed our clients’ expectations, and willing to go the extra mile. Passion is a trait we look for in everyone in our team.

But our team has more than passion.  We have a purpose.  We serve our community by bringing the best information technology support to businesses and we empower the growth of those businesses.  We live here.  We work here. We are dedicated to building a thriving local business community.

We are also part of a larger organization which has a twenty year history of success in technology and business management. Our executive team funds market research, selects, tests, and vets the products and companies with whom we do business, and assures that we have additional support channels that other companies do not have, due to the size and strength of our network.  Our entire system collaborates to bring our collective client base the best technology support available today.