Case Study
CLIENT :
The Breast Cancer Coalition of Rochester
OBJECTIVE :
To set up an IT infrastructure that supports them in the office while ensuring they are prepared for the unexpected, including the transition to work remotely amid a global pandemic.
SOLUTION :
The relationship between The Breast Cancer Coalition of Rochester and CMIT Solutions of Monroe began seven years ago when Cheryl Nelan and her IT team were brought on to fix malfunctioning computers at the nonprofit. Since then, the CMIT Monroe team has helped execute a proactive IT approach by providing full management of their systems, virtual CIO services and by extending help desk support to meet the needs of every employee at Breast Cancer Coalition of Rochester. Business continuity is central to the advice and support CMIT provides.
Breast Cancer Coalition of Rochester had to pivot quickly to work remotely when COVID-19 forced operations to change. They turned to their trusted IT provider, CMIT Solutions, who had already helped provide the foundation that would quickly allow all of their employees to seamlessly begin remote work.
As with many not-for-profits, there were obstacles with meeting the budget restraints that Breast Cancer Coalition of Rochester had. Simultaneously, they had to help build a case to receive grant funding in order to get the necessary enhancements needed, on top of the pressures as a result of a global pandemic. However, CMIT was able to work with them around these issues, and provide them with a reliable IT infrastructure.
RESULTS :
Through the services and support provided by CMIT Solutions of Monroe, all employees of Breast Cancer Coalition of Rochester are able to work remotely and continue their mission of serving the greater good.
As the director of a small nonprofit, and with limited resources for tech support, it is a wonderful relief to have Cheryl and her team at CMIT Solutions of Monroe ready for any number of tech challenges. The advice is spot on, the support is exemplar and the value is unsurpassed. Especially during the challenges of COVID-19, we could not be more delighted to have them as our trusted IT partner. They were key in making sure our team was able to stay up and running to continue our work.