Public systems are attack targets
Cyber incidents can disrupt services and expose sensitive agency information.

CMIT Solutions Silicon Valley helps public agencies plan, secure and support their technology, with managed IT, cybersecurity and practical guidance aligned with operational and budget priorities.
Public sector IT can include managed monitoring and help desk support, cybersecurity safeguards, CJIS-aligned controls where required, support for public-records systems, backup and recovery, and technology roadmaps aligned with budget and procurement cycles.
Public-facing services, sensitive information and multi-year budgets all place specific demands on government technology.
Cyber incidents can disrupt services and expose sensitive agency information.
Agencies need practical systems for retention, search, access and disclosure workflows.
Technology upgrades and procurement often need to be planned well in advance.
Agencies handling criminal justice information may have specific CJIS security obligations.
Before recommending tools, we learn how your agency operates, which systems staff and residents rely on, where access or recovery gaps may exist, and what disruption could mean for public services.
Reliable technology should help public teams serve their communities, even when systems are under pressure.Public-sector IT planning




We learn how departments, staff, residents and core systems depend on technology, then help align priorities with agency goals.

Access to enterprise-grade technology partners and resources through the CMIT Solutions network of more than 250 locations and 900 technology practitioners.

Clear service scope and communication help coordinate maintenance and support around busy periods, events and property operating hours.
Technology support for government teams, from daily help desk needs to security and long-term planning.

Layered safeguards for agency networks and endpoints.

Technical safeguards aligned to applicable requirements.

Roadmaps designed around budget and procurement cycles.

Important systems and data that can be restored after disruption.

Help desk support for staff, offices and agency devices.

Proactive system maintenance and vendor coordination.
Every managed IT plan includes these protections, so the basics are covered.
EDREndpoint detection and response on every device
Email securityFiltering for phishing, malware and impersonation
DNS filteringBlocks malicious and unwanted websites
Access managementControlled accounts, permissions and directories
Backup validationBackups checked so restores actually work
Disaster recovery planA written plan to get you running again
Legal obligations depend on the agency, information handled, contracts and applicable state or federal rules. CMIT can help implement technical safeguards and documentation; your agency retains responsibility for compliance decisions.
| Standard or law | What it addresses | Technical support may include |
|---|---|---|
| CJIS Security Policy, where applicable | Safeguards for systems and users accessing criminal justice information. | Identity and access controls, multifactor authentication, encryption, logging and coordination with agency security personnel. |
| California Public Records Act | Public access to records held by state and local agencies, subject to applicable exemptions and other rules. | Records systems, email archiving and search tools that support agency retention and response workflows. |
| California Civil Code §1798.82, where applicable | Breach notification duties relating to certain incidents involving California residents' personal information. | Incident response preparation, logging, recovery planning and assistance gathering technical evidence. |
The listed laws and standards do not apply identically to every agency or system. Confirm requirements with agency counsel and designated compliance officials. We provide technical support, not legal advice.
Secure AIPublic agencies considering AI tools should review data handling, access, retention, records obligations and oversight before adoption. CMIT Solutions can help discuss technical safeguards and a controlled approach to AI use.
Examples from the CMIT network involving public safety, sensitive operations and dependable IT support.

Cybersecurity for a department where critical systems need to remain available for public safety work.

An example of IT support for an engineering organization working in a sensitive, high-reliability environment.

Dependable technology support helps a community organization focus on its mission.
Maitjian and Todd Welke lead the Silicon Valley team, drawing on extensive technology experience and a long-standing presence in the Bay Area. Their focus is on understanding each organization's needs and aligning dependable IT support with its goals.
Local technology support for organizations across the Bay Area.
A wider network of technology resources when needed.
National expertise supporting local client relationships.
Changes are planned around your busiest hours, with clear communication about what happens next.
Discuss your business and identify technology risks.
Review priorities and recommendations in plain language.
Configure systems and access with clear communication.
Monitoring, help desk support and regular reviews.
Answers to common questions public agencies ask when reviewing managed IT, cybersecurity and technology planning.

Contact the Silicon Valley team to discuss agency technology, security safeguards, records workflows and support coverage.
Contact our teamor call (408) 872-1577We can review technical safeguards such as multifactor authentication, encryption, logging and access controls for systems that handle criminal justice information, and coordinate with your agency's CJIS officer. Applicability and responsibilities should be confirmed by the agency.
We can help review email and document systems, archiving, retention workflows and search tools. Your agency remains responsible for determining retention schedules, disclosure obligations and applicable exemptions.
Yes. Technology roadmaps can be planned around budget windows, procurement processes, equipment lifecycles and priority projects, with recommendations organized in plain language.
Pricing depends on users, devices, locations, existing systems and required support coverage. The proposed scope and costs should be reviewed in advance so roles and expectations are clear.
The team discusses your agency's operations and reviews relevant network, devices, cloud, backups and security concerns to identify practical priorities. The assessment scope and any costs are explained before work begins.
We can review technical items often requested by insurers, such as multifactor authentication, endpoint protection, backups, staff awareness and documentation, then help plan appropriate controls and provide technical information for questionnaires.
Managed services can include around-the-clock monitoring and help desk coverage, depending on the agreed plan and scope. Response targets and escalation responsibilities should be confirmed in the service agreement.
CMIT Solutions Silicon Valley is based in Campbell, California, and serves organizations in San Jose, Campbell, Palo Alto, Stanford, Menlo Park, Redwood City, Pleasanton and surrounding Bay Area communities.
Review where your agency may be exposed and identify practical ways to improve technology reliability, cybersecurity and recovery planning.
Prefer to talk?(408) 872-1577
Visit us900 East Hamilton, Suite 100, Campbell, CA 95008
Emailsales@cmitswsv.com