As we are approaching the beginning of a new decade, the telecom sector is being completely transformed in various ways by new technology. From the threat from cybercriminals to AI (Artificial Intelligence) here are some of the biggest technology trends that will revolutionize the telecom industry in 2020.

5G

Without any doubt, this is the biggest and the most popular technology trending at the moment. This is because 5G promises some drastic changes over the current 4G. The current action plan of most leading nations includes uninterrupted coverage of this network along the train routes as well as major roadways. Apart from supporting an increase in the number of devices it can handle by a hundred folds, 5G also offers incredibly low latency, an improvement in the present data rates and will enable network slicing.

AI (Artificial Intelligence)

The biggest user of AI today is the telecom industry. They use it in many aspects of their business. Chatbots and virtual assistants are some AI that interacts with custome rs and there are several others that operate behind the scenes. With the use of this technology, the companies are able to improve the customer experience by a great deal as opposed to other alternatives. AI is absolutely crucial for the predictive maintenance and optimization of the networks of telecom industries as well as Manhattan IT Support firms. AI is also especially useful in detecting fraudulent activities that threaten most companies today according to IT Support Manhattan which is a Managed IT Services provider in Manhattan. With the use of predictive analysis, AI can process huge volumes of data and provide actionable insights for businesses.

IoT (Internet of Things)

As telecom industries are by far one of the largest internet service providers today, they have major interests in devices that operate with the aid of the internet. These devices are connected to the network and one another through the internet. The IoT technology enables seamless remote monitoring and operations of base stations and data centers. This ensures minimal downtime and enhances productivity. Due to the availability of so many connected devices, a security breach can mean a complete disaster. It is essential to get the security setup right with the help of a Manhattan IT Support company.

Big Data

Telecoms industries are generating and collecting massive volumes of data from apps and mobile devices. This collection of data is expected to increase in the coming decade. The security concern of this data falling into the wrong hands is immense. For this reason, telecom companies are highly dependent on cybersecurity services offered by Business IT Support Manhattan companies. These companies need to make sure that massive amounts of data can move through their networks without getting disrupted by cybercriminals.