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Oak Park, IL Get a Free IT Checkup
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Call for Tech Help!
(708) 919-5132
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Create the perfect IT package.

Let the experts do the work for you. We provide custom solution packages that perfectly fit your business needs.

Recommended Packages

Core

Managed Services
RMM
Anti-Virus
IT Documentation

IT Support
Remote Support – T&M
SLA – 4 Hour
On-Site Support – T&M

Cybersecurity
Email Security
DNS Filtering
MFA
Security Awareness Training
Hard Drive Encryption

Network Management
Firewall Management

Productivity Apps
M365/Google Licenses

Cloud Services
Cloud File Share

Data Backup
Cloud File Backup
Monthly Backup Testing

Request Package

Pro

Managed Services
RMM
Anti-Virus
IT Documentation
Warranty Management

IT Support
Remote Support – Unlimited
SLA – 2 Hour
On-Site Support – Up to 4 hours
24/7/365 Live Support

Cybersecurity
Email Security
Phishing Protection
DNS Filtering
MFA
EDR
Security Awareness Training
Hard Drive Encryption
Darkweb Monitoring
Password Management

Network Management
Firewall Management
WiFi Management

Productivity Apps
M365/Google Licenses

Cloud Services
Cloud File Share

Data Backup
Cloud File Backup
Monthly Backup Testing
On Prem Disaster Recovery

Request Package

Ultra

Managed Services
RMM
Anti-Virus
IT Documentation
Warranty Management

IT Support
Remote Support – Unlimited
SLA – 1 Hour
On-Site Support – Unlimited
24/7/365 Live Support

Cybersecurity
Email Security
Phishing Protection
DNS Filtering
MFA
EDR
SIEM/SOC
Security Awareness Training
Hard Drive Encryption
Darkweb Monitoring
Password Management

Network Management
Firewall Management
WiFi Management
Network Diagramming

Productivity Apps
M365/Google Licenses

Cloud Services
Cloud File Share
Identity and Access Management

Data Backup
Cloud File Backup
Monthly Backup Testing
On Prem Disaster Recovery
Disaster Recovery Plan

IT Guidance
Risk Assessment

Request Package

What To Look For in an IT Service Package?

Whether you’re in manufacturing, construction, healthcare, education, or any other industry, when it comes to keeping your company safe and protected, you need an IT service package covering all your bases.

You need a package that will keep your business operations moving and provide managed services, ongoing data protection, network management, cybersecurity services, and more. It pays to work with a company with strong customer support services. We Ensure our clients are always looked after.

Here are just a few components that should always be included in a company’s IT service package.

  • 1. Comprehensive Services

    Look for a package that includes a full range of IT solutions like network management, data backup, cybersecurity, cloud services, and unified communications. A holistic approach ensures all aspects of your IT infrastructure are supported.

    2. Scalability

    Choose a package that can grow with your business. Scalable services allow seamless expansion as your technology needs evolve.

    3. Customizability

    Opt for packages that can be tailored to suit your specific business goals. Customization ensures your IT resources are optimized for your unique requirements.

    4. Proactive Support

    Look for proactive monitoring and maintenance services. This approach helps identify and fix issues before they impact your business operations.

    5. Cybersecurity

    Ensure the package includes robust security measures, such as firewalls, anti-virus solutions, and regular vulnerability assessments. Cybersecurity is critical to protecting your data and systems.

    6. Disaster Recovery

    A good package should include disaster recovery and backup solutions to ensure data integrity and business continuity in case of unexpected events.

    7. Vendor Management

    The service provider should handle third-party vendor relationships for IT equipment and software, reducing your administrative burden.

    8. Transparent Pricing

    Clear, upfront pricing is essential to avoid unexpected costs. Ensure the package includes detailed cost breakdowns and no hidden fees.

    9. 24/7 Support

    Round-the-clock support ensures your IT issues are resolved quickly, minimizing downtime and its impact on your business.

    10. Expert Consultation

    Choose a package that includes IT guidance and strategic planning. Expert advice helps align technology with your business goals.

Frequently Asked Questions

1. What are your available IT service packages?

We offer three levels of managed services — Core, Pro, and Ultra — designed to fit businesses of all sizes and technology needs.

2. What’s included in the Core package?

The Core package covers essentials like system monitoring, antivirus protection, remote support, email security, and cloud file backup.

3. How do Pro and Ultra packages differ?

The Pro and Ultra packages offer faster response times, enhanced cybersecurity features such as EDR and dark web monitoring, as well as disaster recovery and compliance support.

4. Can I customize a package?

Yes — we can combine elements from multiple tiers or design a custom plan that fits your industry requirements and business goals.

5. Do your packages include proactive cybersecurity?

Yes. Every package includes proactive protection measures such as threat prevention tools, vulnerability scans, and employee cybersecurity awareness training.

6. What backup and recovery features are included?

All packages include cloud backups and monthly restore testing. Pro and Ultra tiers feature advanced disaster recovery systems for enhanced resilience.

7. How do response times differ by package?

The Core package offers 4-hour SLAs, Pro provides 2-hour SLAs, and Ultra ensures 1-hour remote response with unlimited on-site support.

8. Are cloud services included?

Yes. All packages include basic cloud integration, while higher tiers provide advanced features like identity and access management.

9. How do I choose the right package?

We’ll assess your current systems, security posture, and growth goals to recommend the ideal service tier for your business.

10. Can I upgrade later?

Absolutely. You can upgrade or scale your service package anytime as your business expands or your IT needs evolve.

Looking for customized solutions?

Our package options are designed by IT and cybersecurity experts with extensive experience in increasing productivity and security for businesses just like yours. Each package is aligned to the most common challenges our clients face. Fill out the form below to contact an IT Support Specialist.