About us

About CMIT Solutions of Tri‑City and Flint

We are a locally owned managed IT services provider in Frankenmuth, helping small and mid-sized businesses stay secure, productive and supported.

CMIT Solutions of Tri‑City and Flint

  • 1055 S Main Street, Suite A, Frankenmuth, MI 48734
  • Saginaw, Bay City, Midland, Flint & Mid-Michigan
  • Owner: Linton Pinnock
  • Part of 250+ CMIT locations

Who is CMIT Solutions of Tri‑City and Flint?

CMIT Solutions of Tri-City and Flint is a locally owned managed IT services provider based at 1055 S Main Street in Frankenmuth, Michigan. Owned by Linton Pinnock, it provides managed IT, cybersecurity, support and cloud services to small and mid-sized businesses in Saginaw, Bay, Midland and Genesee counties, backed by the 250+ location CMIT network.

Owner
Linton Pinnock
Office
Frankenmuth, MI
Counties served
Saginaw, Bay, Midland, Genesee
Network
250+ CMIT locations
Who we are

Who is CMIT Solutions of Tri‑City and Flint?

About CMIT Solutions of Tri-City and Flint, in one sentence: we are a locally owned managed IT services provider that looks after the technology of small and mid-sized businesses, so the people who run those businesses can concentrate on their customers, their teams and their growth instead of their computers.

Managed IT is a different way of handling technology than most small businesses are used to. Instead of calling someone only when something breaks, you have a team that monitors your systems, keeps them updated and secure, answers your staff's questions, protects your data and helps you plan what comes next. Problems are caught early. Updates happen on a schedule. Your IT is documented, so knowledge does not walk out the door when one person leaves.

Our work spans the full range of business technology: managed IT services, cybersecurity, help desk and on-site support, network management, data backup and recovery, compliance support, cloud services, productivity applications including Microsoft 365, business phone and video systems, IT strategy and equipment purchasing. Some clients use nearly all of it. Others start with one pressing need, such as security or backups, and add more over time.

We are a good fit for businesses that have outgrown the arrangement of a relative, a part-time contractor or a busy employee keeping the computers running on the side. Usually there is a moment that makes it obvious: a security scare, a server that fails at the wrong time, a new location that needs to be set up, or simply the realization that nobody knows how everything is configured. That is often where our conversations begin.

What ties it together is a simple belief. Technology should support your business, not dictate it. The right IT setup fades into the background and lets your team get on with their work. That is what we aim to build for every client, whatever their size or industry.

Our office

Based in Frankenmuth, between Saginaw and Flint

Our office is at 1055 S Main Street, Suite A, in Frankenmuth. It is a practical spot for an IT company serving this part of the state. Frankenmuth sits between Saginaw and Flint near the I-75 corridor, which puts the Tri-City area to the north and Genesee County to the south within comfortable driving distance.

Having a physical office in the region is not just a mailing address. It is where our local team works, where we can meet with clients who want to talk through a project in person, and the base we head out from when a problem needs hands on a keyboard or a cable traced in a server closet.

It also means we are part of the same local economy as our clients and pay attention to what happens here. When a storm knocks out power across a county or a major employer announces an expansion, we understand what that means for the businesses around us, and we can plan our support around it.

Frankenmuth is also a good reminder of the kind of businesses we serve. Like much of Mid-Michigan, it is a community built on family-owned shops, long-standing local companies and people who value doing business with someone they can actually meet. We work the same way.

  • Office address: 1055 S Main Street, Suite A, Frankenmuth, MI 48734
  • Located in Saginaw County, near the I-75 corridor
  • Central to Saginaw, Bay City, Midland and Flint
  • In-person meetings and on-site visits across the region
Holz-Brücke covered bridge in Frankenmuth, Michigan
Leadership

Meet our owner, Linton Pinnock

CMIT Solutions of Tri-City and Flint is owned by Linton Pinnock. His focus is helping small and mid-sized businesses stay secure, productive and supported, with proactive managed support, cybersecurity and cloud solutions.

Each part of that focus shapes how the business runs. Secure means protection is built into everything we set up, not sold separately as an afterthought. Productive means measuring success by whether your team can work without technology getting in the way. Supported means that when someone at your business has a question or a problem, they reach people who know your setup and take ownership of the answer.

The emphasis on proactive managed support is deliberate. Waiting for things to break is the most expensive and stressful way to run IT, especially for a smaller business without spare staff or spare time. A proactive approach catches issues early, plans upgrades in advance and keeps security current. Cloud solutions round it out by giving teams secure access to their work from the office, the job site or home.

As a locally owned business, decisions about how clients are served are made here in Mid-Michigan, close to the businesses they affect, rather than by a distant head office.

Business team in a meeting
Our mission

What we are here to do

Our mission, as stated on our website, is direct: "We empower businesses like yours by providing innovative technology solutions, managed IT services and cybersecurity." Each piece of that sentence describes something we do every day.

Empowering businesses means the goal is your success, not technology for its own sake. A new system is only worth recommending if it helps you serve customers better, work more efficiently, reduce risk or grow. Innovative technology solutions means bringing tools that larger companies take for granted, such as cloud collaboration, centralized device management and layered security, within reach of a small or mid-sized business. Managed IT services means taking ongoing responsibility for keeping your systems healthy, rather than showing up only when called. Cybersecurity means treating protection as a constant, because threats do not take time off.

The way people work has changed, too. Teams split their time between the office, job sites, client locations and home, and they expect their files, email and applications to follow them securely. That is what we mean by IT for the anywhere business: technology set up so your people can do their jobs from wherever the work takes them, without opening the door to new risks.

Put simply, we want to take IT off your to-do list. Business owners in this region already juggle staffing, customers, suppliers and cash flow. Keeping servers patched, firewalls configured and backups tested should not be one more thing on that list.

We measure ourselves against that mission in ordinary ways. Did a problem get solved before anyone noticed it? Did a new employee have everything working on their first morning? Did an owner get a straight answer to a question about cost or rirk? Those everyday moments are where the mission either holds up or does not.

How we work

How we work with your business

Every client relationship follows a similar path. The details change from business to business, but the principle stays the same: understand first, then act, then keep improving.

  1. Listen before recommending

    We start by learning how your business operates, who does what, which tools your team relies on and what has been getting in the way. Recommendations come after we understand your situation, not before.

  2. Look under the hood

    We review your devices, network, security, backups, software and vendor contracts, and document what we find. You get a clear picture of where things stand, including what is already working well.

  3. Fix what matters most first

    Findings are ranked by risk and business impact. We agree on priorities with you and address the most important gaps first, so effort and budget go where they make the biggest difference.

  4. Manage and support every day

    Once your environment is stable, we keep it that way with ongoing monitoring, maintenance, security and help desk support, so your team has one place to turn for technology help.

  5. Review and plan together

    We meet with you regularly to look at what has changed, what is coming up and where technology can support your plans, then adjust the roadmap to match.

What local means

What being local actually means for you

Plenty of IT companies can support you remotely. Being locally owned and based in the region changes the relationship in practical ways. Here is what that looks like day to day.

A distant IT vendor

  • Your request goes into a queue with people who have never seen your office
  • On-site help means waiting for someone to travel in, if it is offered at all
  • Advice is generic because the provider does not know your market
  • You are one account among many in a far-off region
  • Decisions about your service are made somewhere else

CMIT Solutions of Tri‑City and Flint

  • A local team that learns your setup, your people and your priorities
  • Technicians based in Frankenmuth who can come on-site when needed
  • Guidance shaped by experience with businesses in this region
  • A neighbor with a stake in the local business community
  • Service decisions made by a locally owned business
The CMIT network

Local ownership, national backing

We are part of CMIT Solutions, a network of more than 250 locations across North America. That gives you a local team and the resources of a much larger organization at the same time. You do not have to choose between advanced technology and personal attention. The result is enterprise-level IT expertise at an affordable rate, delivered by people you can meet.

Shared experience

When you face a challenge that is new to your business, there is a good chance another CMIT location has helped a similar company through it. That collective experience informs the advice you get here.

Technology partnerships

CMIT has partnerships with leading technology providers, giving us access to business-grade tools for security, backup, monitoring and productivity that would be hard for a small independent shop to assemble.

Consistency across locations

For businesses with sites in more than one region, the CMIT network can help keep IT standards consistent, while the local office remains your main point of contact.

Service area

The counties and communities we serve

We support businesses throughout the Great Lakes Bay Region and the Flint area, with our Frankenmuth office as the hub. Most day-to-day requests are handled remotely, and our team travels across the four counties below when on-site work, installations or in-person meetings are needed.

Whether you run a professional office in Midland, a shop or service company in Bay City, a manufacturer in Saginaw County or a growing firm in Flint, the service is the same. You get one local team, one point of contact and the same approach to monitoring, security, support and planning, no matter which side of the region you are on.

If your business is just outside these areas, get in touch anyway. Surrounding Mid-Michigan communities are part of our service area too, and we are happy to talk about what support would look like for your location.

  • Saginaw County: Saginaw, Saginaw Township and Frankenmuth, home to our office
  • Bay County: Bay City, Essexville and communities along the Saginaw Bay shoreline
  • Midland County: Midland and the surrounding area
  • Genesee County: Flint and communities along the I-75 corridor
Industries

Industries we work with

The businesses we support range widely, but they share a need for technology that is secure, reliable and suited to how they operate. We also support education, engineering, finance and insurance, hospitality, legal, real estate, retail and multi-location businesses. Here is a closer look at a few of them:

Our values

What we stand for

These are the principles we hold ourselves to with every client, stated plainly. They are not slogans; they are how we expect to be judged.

Plain language

We explain what we are doing and why, without jargon. You should never feel lost in a conversation about your own technology.

Proactive by default

We would rather prevent a problem than fix one. Monitoring, maintenance and planning come first, so emergencies become the exception.

Security in everything

Protection is part of every system we set up and every recommendation we make, not an optional extra added at the end.

Respect for your budget

We recommend what your business actually needs. Sometimes that means telling you an upgrade can wait, or that a less expensive option will do the job.

Ownership of the outcome

When we take on a problem, we see it through and keep you informed along the way, instead of passing it from one person to another.

Long-term relationships

We want to be your IT partner for years, growing alongside your business, and we earn that by doing good work every day.

FAQs

Frequently asked questions about CMIT Tri‑City & Flint

Where is CMIT Solutions of Tri‑City and Flint located?

Our office is at 1055 S Main Street, Suite A, Frankenmuth, MI 48734, in Saginaw County. Frankenmuth sits between Saginaw and Flint near the I-75 corridor, which makes it a convenient base for supporting businesses across the Tri-City area, Genesee County and surrounding Mid-Michigan communities, both remotely and on-site.

Who owns CMIT Solutions of Tri‑City and Flint?

Linton Pinnock is the owner of CMIT Solutions of Tri-City and Flint. His focus is helping small and mid-sized businesses stay secure, productive and supported, through proactive managed support, cybersecurity and cloud solutions. As a locally owned business, decisions about how clients are served are made right here in the region.

Is CMIT Solutions of Tri‑City and Flint part of a larger company?

Yes, we are part of CMIT Solutions, a network of more than 250 locations across North America. Our office is locally owned and run, so you work with a team in the region, while the wider network provides shared experience, established processes and partnerships with leading technology providers that strengthen the service you receive.

What size businesses do you work with?

We work mainly with small and mid-sized businesses, from small offices with a handful of employees to growing organizations with multiple departments or locations. What matters most is not your headcount but your need for technology that is secure, reliable and well supported. If you are unsure whether we are a fit, a consultation will quickly tell you.

Which counties do you serve?

We serve businesses in Saginaw County, Bay County, Midland County and Genesee County. That includes Saginaw, Frankenmuth, Bay City, Midland, Flint and the surrounding Mid-Michigan communities. If your business is near the edge of these areas, contact us anyway, because we are glad to discuss how we can support your location.

Do you come to our office, or is everything remote?

We do both, depending on what the situation needs. Many everyday requests can be handled quickly through remote support, which saves you waiting for a visit. When a problem needs hands-on work, or a project involves installing equipment, our local team can come to your office anywhere in our service area.

What IT services do you provide?

We provide a full range of business IT services: managed IT, cybersecurity, help desk and on-site support, network management, data backup and recovery, compliance support, cloud services, productivity applications including Microsoft 365, unified communications, IT guidance and IT procurement. You can start with the service you need most and add others as your business grows or your priorities change.

What is a managed IT services provider?

A managed IT services provider, or MSP, is a company that takes ongoing responsibility for a business's technology. Rather than only fixing problems when called, an MSP monitors, maintains, secures and supports your systems on a continuing basis, and helps you plan ahead. CMIT Solutions of Tri-City and Flint is a locally owned MSP based in Frankenmuth.

Can you work with a business that already has IT staff?

Yes, we can work alongside an in-house IT person or team. Some businesses want us to handle monitoring, security and everyday help desk requests so their staff can focus on projects, while others want help with planning or specialized work. We agree on who handles what up front, so responsibilities are clear and nothing falls between the cracks.

How do we start working with you?

Starting is simple: request a no-obligation consultation through our contact page. We will talk about how your business runs, what is frustrating your team and where you want to go. From there, we review your current technology and recommend a plan sized to your needs and budget, explained in plain language.

Let's get to know your business

Tell us about your business and your technology, and we will show you what working with a local IT partner looks like. Start with a no-obligation consultation.