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Call for Tech Help!
(708) 919-5132
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Small B&Bs, large hotel chains, restaurants, and every hospitality business in-between need IT services that work at every level. CMIT Solutions provides the comprehensive IT support you need to run your business and serve your guests with the quality they’ve come to expect.

From secure credit card transactions to data management and networking across one or more locations, we give you a complete IT infrastructure and 24/7 ongoing support to help your business stand out in the hospitality industry. Your team gets greater access to business information and communication; your guests enjoy smoother operations and improved security. It’s all available from your partners at CMIT Solutions.

Why do hotels need managed IT services?

Like most businesses today, hotels are becoming increasingly digitized and are incorporating new technologies. Smartphone technology, chatbots, automated check-ins/outs, websites, and Wi-Fi network connections are just a few of the technologies becoming the standard in hotels today. It’s increasingly important for a hospitality business to manage these technologies effectively so that hotel guests are satisfied with their stays.

A managed IT services team can help effectively integrate and manage hotel systems. Compared to an in-house team, outsourcing an IT support team brings a variety of benefits to hotel owners and managers.

Frequently Asked Questions

1. What IT systems are crucial in hospitality?

Guest WiFi, property management systems (PMS), point-of-sale (POS), and booking systems form the foundation of modern hospitality operations, ensuring seamless guest experiences.

2. Do you support property management systems?

Yes — we maintain, secure, and optimize PMS platforms like Opera and Maestro to keep daily hotel operations running efficiently and securely.

3. How do you secure guest WiFi networks?

We implement network segmentation, encryption, and real-time traffic monitoring to keep guest networks separate and protect personal data.

4. Do you support hotel and restaurant POS systems?

Yes — we handle installation, updates, backups, and integration for POS systems to ensure reliable transactions and smooth customer service.

5. Can your systems scale for seasonal demand?

Yes — we design flexible, cloud-integrated infrastructures that scale up or down with occupancy levels, ensuring consistent performance during peak seasons.

6. What happens if a front desk system goes down?

Our technicians respond immediately to restore operations according to your SLA, minimizing disruption and keeping guest services running smoothly.

7. Do you integrate with online booking engines?

Yes — we connect online booking platforms with your backend PMS and CRM systems for synchronized data and real-time reservation management.

8. How do you manage connectivity across amenities?

We maintain secure and stable networks for restaurants, spas, conference rooms, and other amenities to provide reliable connectivity for guests and staff.

9. How is guest data protected?

We use encryption, access control, and strict compliance with data privacy regulations to safeguard guest and payment information at all times.

10. Do you support multi-property hospitality businesses?

Yes — we offer centralized IT management, unified security policies, and consistent technology standards across multiple hotel or resort locations.

NEXT STEPS

Contact us for a quick consultation.