Every business is unique, and IT requirements vary across industries and locations. That’s why customized solutions for technology support and infrastructure are so important.
For companies that operate in a blend of environments—say, a city office where hybrid employees work two days a week, with the rest of their hours spent at home or on the road—multi-location IT support that addresses their specific needs is a must.
The ability to scale seamlessly and grow as revenue and client bases increase is a game-changer as well. For businesses operating across multiple locations, agility, flexibility, and uninterrupted operations are a must. Investing in dependable IT support becomes a strategic imperative, not just a perk. Reliable support ensures that these businesses not only navigate the challenges of today but also lay a solid foundation for future growth and innovation.
At CMIT Solutions, we specialize in multilocation IT support, empowering businesses across North America with support that’s tailored and comprehensive. Below are a few ways that we address common problems and set our clients up for success:
Advanced Connectivity Solutions
Problem: Inconsistent connectivity across multiple locations.
Solution: Our advanced connectivity solutions ensure that your team can collaborate seamlessly, whether they’re in the office, working remotely, or on the go. With high-speed, reliable connections that are hardwired in the office and adaptable to cloud needs, your anywhere business can support employees no matter where they do their work.
Scalable Infrastructure Support
Problem: IT infrastructure struggles to keep up with business growth.
Solution: CMIT Solutions offers technology tools that grow with your business and expand as needs change. Scalable infrastructure support means you can confidently add employees and endpoints—or reduce devices and overlapping logins if needed. Knowing that the IT backbone supporting your business is prepared for any challenge, means you never have to worry about outgrowing your IT capabilities.
Robust Cybersecurity Measures
Problem: Concerns about data security and cyberthreats overwhelm normal day-to-day operations.
Solution: At CMIT Solutions, security is our top priority. We offer our clients state-of-the-art protection that safeguards data and systems from potential risks. For most businesses, this starts with a realistic assessment of today’s biggest risks: ransomware, phishing attacks, and data breaches. These tactics are increasingly common and can negatively impact any organization.
Proactive Monitoring and 24/7 Support
Problem: Downtime negatively impacts productivity and employee efficiency.
Solution: Our proactive monitoring ensures that we catch issues before they impact your business. Coupled with 24/7 support, CMIT Solutions offers dedicated technicians ready to resolve any IT challenges, minimizing downtime and keeping your business running smoothly.
Cost-Effective IT Management
Problem: Balancing IT needs with budget constraints.
Solution: Optimize your company’s IT budget with our affordable solutions. CMIT Solutions offers businesses the chance to consolidate IT support and enjoy comprehensive technology management without compromising on quality.
Customized IT Roadmaps
Problem: Lack of a strategic IT plan for future growth.
Solution: CMIT Solutions doesn’t just provide service and support—we partner with your business to create tailored IT plans that align short-term business goals with long-term strategies. These can help you survive and thrive in the ever-evolving tech landscape.
CMIT Solutions Offers
Below, we dive deeper into the benefits of reliable multilocation IT support and outline further the value that CMIT Solutions offers. Here are a few characteristics of support that any trusted IT partner should provide:
Identify areas that demand immediate attention. If you’re not backing up your data regularly (or your backup drive lives next to your computer), this critical need should be addressed first. Data loss can be devastating for a business, and many of the biggest cybersecurity issues like malware and ransomware can be avoided with reliable, remote backups to ensure business continuity and stability of all devices.
Compliance is another big issue that often requires immediate attention, particularly for businesses operating in multiple locations or geographic territories. Maybe your company is subject to HIPAA or FINRA regulations. Maybe you do business in Canada and have to meet PIPEDA requirements. Or maybe you live in one of the 10+ U.S. states that have recently enacted more stringent data protection and privacy laws for all companies, no matter the industry. It’s impossible to avoid such compliance requirements, especially now that one mistake can lead to serious civil or criminal penalties.
Develop long-term strategies for hardware, software, and support upgrades. No IT provider should ever recommend services that you don’t need or try to push expensive new software and hardware on your business. They should, however, work with you to identify areas where tech upgrades can better protect your business and improve day-to-day operations. Then, they should lay out a strategy to efficiently plan for and implement those upgrades across the coming months and/or years, especially if you have remote employees using a mix of business and personal devices. CMIT Solutions does not push expensive products. Instead, we learn your budgetary limitations first—and then suggest realistic fixes to address your issues.
Listen first, listen again, and listen some more. Beware of any IT provider who proposes solutions before you’ve actually outlined the problem. Any trusted partner should understand your overall business objectives, listen to your short-term concerns, and ask about your long-term goals before suggesting ways to fix the problem. Once solutions are discussed, make sure they focus on improving productivity for every employee and device in every location. Good client service means always putting the clients’ needs first. That’s why CMIT Solutions offers the services of a virtual Chief Information Officer (vCIO) or virtual Chief Information Security Officer (vCISO), giving your team integrated, executive-level support that assists with every aspect of your IT ecosystem and invests in your long-term success.
Provide the cybersecurity education your employees need. Delivering regular information about cybersecurity and data privacy can have a transformative effect on a company’s overall attitude toward technology. Instead of treating education and training as a frustrating requirement, CMIT Solutions’ clients often come to think of it as productive, interesting, and even enjoyable. It can also serve as a rallying point for remote workers or multiple offices. When employees are more invested in cybersecurity, you get a strong first line of defense protecting your company against common threats like phishing and ransomware.
If you’re ready to work with IT experts who really care, CMIT Solutions is ready to hear from you. We have more than 250 offices across North America, providing our clients with deep knowledge about every industry and business type on the market.
We’re your strategic partner in business growth, helping to elevate your operations with our multilocation IT support. Want to learn more? Contact us today to discuss your unique IT needs.