IT Packages · Greenville, SC
Three packages built to keep your business secure, supported, and running. Compare them side by side, then let us tailor one to fit.
Choose your package
Every package includes proactive monitoring and one flat monthly fee. Pricing is quoted after a free assessment.
Essential protection and pay-as-you-go help for small offices.
Unlimited support, faster response, and layered security for growing teams.
Complete coverage with 24/7 security monitoring and a disaster recovery plan.
Package finder
We'll point you to a starting package and highlight it in the comparison below.
At a glance
Each axis shows the share of services included in that category.
Select a package to focus on it.
Maximum time until a technician is working on your request. Shorter is faster.
Pro and Ultra include a live help desk 24/7/365.
Full comparison
29 services across eight categories.
Hover over any service for a quick summary, or select it to see how it helps your business.
| Core 4 hr response | Pro 2 hr response | Ultra 1 hr response | |
|---|---|---|---|
Managed Services
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| Included | Included | Included | |
| Included | Included | Included | |
| Included | Included | Included | |
| Not included | Included | Included | |
IT Support
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| Time & materials | Unlimited | Unlimited | |
| 4 hours | 2 hours | 1 hour | |
| Time & materials | Up to 4 hrs / mo | Unlimited | |
| Not included | Included | Included | |
Cybersecurity
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| Included | Included | Included | |
| Not included | Included | Included | |
| Included | Included | Included | |
| Included | Included | Included | |
| Not included | Included | Included | |
| Not included | Not included | Included | |
| Included | Included | Included | |
| Included | Included | Included | |
| Not included | Included | Included | |
| Not included | Included | Included | |
Network Management
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| Included | Included | Included | |
| Not included | Included | Included | |
| Not included | Not included | Included | |
Productivity Apps
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| Included | Included | Included | |
Cloud Services
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| Included | Included | Included | |
| Not included | Not included | Included | |
Data Backup
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| Included | Included | Included | |
| Included | Included | Included | |
| Not included | Included | Included | |
| Not included | Not included | Included | |
IT Guidance
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| Not included | Not included | Included | |
| Request Core | Request Pro | Request Ultra |
Add to any package
These services can be added to Core, Pro, or Ultra.
HIPAA, PCI, CMMC, and NIST support with audit-ready documentation.
VoIP phones, conferencing, and messaging managed in one place.
Adopt AI tools safely with the right policies and data controls.
The right hardware and software at the right price, set up for you.
vCIO and vCISO planning, budgeting, and technology roadmaps.
Questions
Can't find your answer? Call us at (864) 322-2948.
Yes. These three packages are starting points. After a free assessment we adjust services to fit your size, industry, and budget.
With time & materials, support is billed by the hour as you need it. Unlimited support is covered by your flat monthly fee, so your team can ask for help without watching the clock.
It's the maximum time between your request and a technician actively working on it: 4 hours on Core, 2 hours on Pro, and 1 hour on Ultra.
Yes. As your business grows or your needs change, you can move up a tier or add individual services at any time.
Yes. Compliance support can be added to any package, and the Ultra risk assessment is a strong first step for regulated businesses.
Use the quick package finder above, or book a free IT assessment and we'll recommend one after reviewing your setup.
Free IT assessment
We'll review your current setup and recommend a package. No pressure, no jargon.
128 Millport Circle, Suite 200, Greenville, SC 29607
