1. What services does CMIT of Boston, Newton & Waltham offer?
We provide a full suite of IT services including Managed IT, Cybersecurity, Cloud Services, IT Support, Network Management, Compliance, Data Backup, Unified Communications, IT Guidance, and IT Procurement.
2. Do you provide 24/7 support and monitoring?
Yes — our managed IT services include 24/7 monitoring, proactive maintenance, and responsive support available nights, weekends, and holidays.
3. Which areas do you serve?
We serve Boston, Newton, Waltham, and nearby communities such as Allston, Brighton, Brookline, Weston, Watertown, Needham, Wellesley, Burlington, and more.
4. What’s the benefit of using your managed IT services?
With proactive monitoring and performance optimization, we minimize downtime, resolve IT issues before they escalate, and let you focus on growing your business instead of troubleshooting technology.
5. Do you guarantee uptime or reliability?
Yes — we maintain a 99.9% uptime commitment, supported by advanced systems and continuous monitoring.
6. Are you locally based or part of a national network?
We’re locally owned and operated in the Boston area, proudly backed by CMIT’s nationwide network of over 900 IT professionals across hundreds of offices.
7. Which industries do you specialize in?
We serve diverse sectors including healthcare, legal, finance, engineering, education, manufacturing, retail, non-profit, hospitality, and professional services.
8. Where is your local office located?
Our office is conveniently located at 275 Grove Street, Suite 2-400, Newton, MA 02466.
9. How can a business get started?
You can schedule a consultation or request a complimentary IT assessment directly through our website — no obligation required.
10. Do you offer tailored or custom IT packages?
Absolutely. Every business is unique, so our IT packages are customized to match your specific size, industry, and operational needs.