Why businesses Embrace Partnership with CMIT Charleston
- Healthcare
- Legal
- Finance
- Education
- Hospitality
- Transportation
- Manufacturing
- Retail
- Non-Profit
Improve productivity and reduce costs
with CMIT Charleston’s IT outsourcing solutions. Trusted by savvy business leaders, our team of industry experts allows your staff to concentrate on driving business success. Additionally, our Unified Communications services provide cost-effective solutions, maximizing the value of your budget.
Unified Communications – Education FAQ
1. What is included in unified communications (UC)?
Voice (VoIP), video conferencing, messaging/chat, presence, telephony integration, and collaboration tools.
2. Do you support integration with LMS or student systems?
Yes — integrations via APIs or plug-ins to connect with existing systems.
3. How is call quality ensured?
QoS prioritization, sufficient bandwidth, redundant circuits, and continuous monitoring.
4. Can we use mobile devices in the UC environment?
Yes — mobile clients support remote and on-campus access.
5. Do you manage phone numbers, SIP trunks, and carriers?
Yes — provisioning, carrier contracts, number porting, and SIP trunk management.
6. How is security handled in UC?
Encrypted voice/video, access controls, session border controllers, and fraud protection.
7. Can we scale users or features easily?
Yes — features and users can be added/removed flexibly.
8. Is integration with existing PBX systems possible?
Yes — hybridization or phased migration from legacy PBX to modern UC.
9. What happens during an internet outage?
Failover paths, redundancy, backup SIP trunking, or PSTN fallback.
10. What is the pricing model for UC?
Typically per user/month or per line, with bundled feature options.
Access the Help You Need
Explore how CMIT Charleston’s Unified Communications services can enable your business to accomplish more efficiently while cutting down on expenses.