Why businesses Embrace Partnership with CMIT Charleston
- Healthcare
- Legal
- Finance
- Education
- Hospitality
- Transportation
- Manufacturing
- Retail
- Non-Profit
Improve productivity and reduce costs
with CMIT Charleston’s IT outsourcing solutions. Trusted by savvy business leaders, our team of industry experts allows your staff to concentrate on driving business success. Additionally, our unified communications services provide cost-effective solutions, maximizing the value of your budget.
Unified Communications – Healthcare FAQ
1. What is “Unified Communications” in a healthcare setting?
It refers to integrating voice, video, messaging, and collaboration tools into one platform tailored for medical workflows.
2. Why do healthcare providers need UC?
It enables seamless collaboration between staff, telemedicine, and faster communication across departments and locations.
3. How does UC handle HIPAA and patient privacy?
UC for healthcare uses encryption, secure authentication, and access controls to comply with HIPAA and other privacy laws.
4. Can UC support telehealth consultations?
Yes — video conferencing and messaging modules support secure virtual patient visits.
5. Does UC integrate with clinical systems (EMR/EHR)?
Yes — via APIs or connectors to enable alerts, messaging, or notifications from EMR systems.
6. Is UC available on mobile devices?
Yes — staff can use secure mobile apps to remain connected on the go.
7. How quickly can UC be deployed?
Deployment time depends on organization size and complexity, but many components can go live in weeks.
8. Does UC reduce operational costs?
Yes — by replacing legacy phone systems, enabling telehealth, reducing travel, and improving efficiency.
9. What training is needed for staff?
Minimal — training focuses on usage, security, and collaboration best practices.
10. How is downtime or outages handled?
Redundant systems, failover paths, and real-time monitoring ensure high availability for healthcare operations.
Access the Help You Need
Explore how CMIT Charleston’s unified communications services can enable your business to accomplish more efficiently while cutting down on expenses.