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Education Managed Services

Efficient IT Solutions Tailored for You

Ensure your Education technology operates seamlessly and securely with CMIT Charleston’s managed services. Let us handle the complexities so you can focus on your Education facility’s success.

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Why businesses Embrace Partnership with CMIT Solutions

  • Healthcare
  • Legal
  • Finance
  • Education
  • Hospitality
  • Transportation
  • Manufacturing
  • Retail
  • Non-Profit

Comprehensive Education Managed Services

Education managed services provide comprehensive IT support and management for educational institutions. These services include maintaining and upgrading hardware and software, ensuring network security, and offering technical support to staff and students. They help schools and universities focus on their core mission of education by handling the complexities of IT infrastructure. Managed services can also include data management, e-learning platform support, and compliance with educational technology standards. The goal is to enhance the learning experience through reliable and efficient technology solutions.

 

Start benefiting from RMM today with CMIT Charleston.

Improve productivity and reduce costs

with CMIT Charleston’s IT outsourcing solutions. Trusted by savvy business leaders, our team of industry experts allows your staff to concentrate on driving business success. Additionally, our Managed services provide cost-effective solutions, maximizing the value of your budget.

Reach out to CMIT Charleston today to start saving.

Managed Services – Education FAQ

1. What is included in your managed IT services for education?

Proactive monitoring, patching, device support, help desk, network management, security, and reporting.

2. How do you handle service levels and response times?

SLAs per category (critical/high/medium) with defined response and resolution windows.

3. Is remote support included?

Yes — remote monitoring and issue resolution are foundational.

4. How do you ensure uptime and reliability?

Redundancy, proactive monitoring, capacity planning, and preventive maintenance.

5. Can we scale services as needed?

Yes — contracts typically allow scaling with growth or contraction.

6. Do you provide reporting and dashboards?

Yes — health metrics, usage, incidents, and compliance status via dashboards or reports.

7. How do you handle escalation and major incidents?

Escalation tiers, incident response procedures, and root-cause analysis.

8. Can we keep existing IT staff and co-manage?

Absolutely — hybrid/co-managed models are supported.

9. What are the contract terms?

Typically 1–3 years with renewal options; flexible arrangements available.

10. What is the cost structure?

Flat monthly fees per user/device, or tiered packages based on scope.

Access the Help You Need

Explore how CMIT Charleston’s managed services can enable your business to accomplish more efficiently while cutting down on expenses.